Our privacy policy describes the information that we collect through our website and how we use it. If you have any questions, email info@marleygracejewelry.com.

Marley+Grace collects customer information to improve your overall shopping experience. We respect your privacy and are committed to maintaining and using this information responsibly. Except as otherwise mentioned below, this privacy policy only addresses the use and disclosure of information we collect from you on our website. By visiting marleygracejewelry.com, you are accepting the practices described in this privacy policy.

To fulfill your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

 

Personal information relating to you and your order history are only available to you if you provide the correct login and password information which you create. After providing your password, you can edit or delete your information at any time through your account page.

Why We Need Your Information and How We Use It

Marley+Grace relies on a number of legal bases to collect, use, and share your information, including:

- as needed to provide services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
- as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services.

Information about our customers is important to our business. Marley+Grace will share your personal information for very limited reasons and in limited circumstances, as follows:

- Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Compliance with laws. We may collect, use, retain, and share your information only if a good faith belief exists that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce  agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce my agreements. We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These rights are described below:

- Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
- Object. You can object to (i) our processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, we will delete your personal information unless there are compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority. For purposes of EU data protection law, Marley+Grace Jewelry is the data controller of your personal information.

We do not knowingly collect or solicit information from, approve applications for, or maintain accounts for any child under the age of 13.  We must rely on the parents and guardians of those under 13 to decide on material for such children to view and authorize purchases.

Marley+Grace welcomes your feedback regarding our Privacy Policy. If you believe that marleygracejewelry.com has not adhered to this policy, please contact us at info@marleygracejewelry.com. We will use commercially reasonable efforts to address and rectify this problem. If you have any questions or concerns, you may contact info@marleygracejewelry.com.